Expanding our Account Management Team - Meet Sylwia

Teamwork in the office
1st Jun 2020
Posted By Sylwia Czernikarz

Blog written by Sylwia Czernikarz, Account Manager at CCM Group. Sylwia joined CCM in May 2020.

My journey at CCM Group started slightly differently than expected due to the current situation that all of us have faced over the last couple of months. Trying to organise the interview was a much harder task to achieve due to the social distancing guidelines put in place by the government, and the majority of the workforce working from home.

However, after a professional approach to the situation by CCM Group, I was given the chance to prove myself as an Account Manager and was thrilled to be given the opportunity to join this growing, forward-thinking business.

Transitioning into my role was also slightly more challenging than the normal induction process would be, with a vast majority of the team still working remotely, my initial interaction with my new colleagues was carried out virtually. Luckily, CCM Group has great technology and software in place to allow strong communication with the wider team, meaning my virtual interaction with the team felt seamless and somewhat normal! A clear, structured induction schedule had also been created for me, which really supported me in learning more about the direction of the business and both the individuals and internal teams I would be working closely with.

I have previously worked as an Account Manager for 7 years in the printing industry and for the past 8 months prior to joining CCM Group, I gained skills and knowledge in a more salesled role. My previous experience has helped me develop my customer service, organisational skills and personal development to an outstanding level. To better myself and to develop my knowledge in Business and Marketing, I have also started a Degree in Business Management, which I am excited to continue and build upon my skill set and knowledge. Additionally, understanding the importance of wellbeing in the workplace I decided to complete a Mental Health awareness course. This course helped develop my understanding of the mindset and all different personalities in the workplace.

I am also a mother of three, so amongst being a mother, work and study, it can be quite challenging to find time for a hobby. Therefore, I try to mix my interests with spending time with my children, for example by baking cookies and cakes, reading our favourite novels and developing our innovative skills by drawing and painting. There are times where I find time for myself. In these times I enjoy bike rides with my sister, relaxing to my favourite music and reading a good book in a bubbly bath!

I feel extremely lucky to be joining CCM Group at a time where the business is growing and investing in not only its services, but its workforce too. I am excited to adapt into my role over the coming weeks and learn more about my clients, to support them with their print and creative requirements moving forward. I enjoy working with clients, getting to know them and to be able to meet their needs. My biggest goal is to create good relationships with stakeholders, understand their demands and to bring new ideas forward.

I am grateful for how supportive CCM Group has been in welcoming me to the business. I look forward to growing my relationship with the wider teams and working side by side to continue driving the business forward. As the saying goes, teamwork makes the dream work.